Nippon Paint (M) Sdn. Bhd and Paint Marketing (M) Sdn. Bhd. (“Nippon Paint” or “We” or “Us” or “Our”) welcomes you to shoponline.nipponpaint.com.my (the “Site”). We are committed to make your shopping experience with https://shoponline.nipponpaint.com.my enjoyable. KINDLY READ THROUGH THE FOLLOWING TERMS PRIOR TO MAKING YOUR PURCHASE. THROUGH PURCHASING OUR PRODUCTS AND SERVICES WOULD MEAN THAT YOU HAVE ACKNOWLEDGED, UNDERSTOOD AND HAVE AGREED TO ABIDE AND ADHERE TO THE FOLLOWING TERMS STATED.
WHO WE ARE
We are NIPPON PAINT MALAYSIA SDN BHD (Company no. 7516-H) and PAINT MARKETING COMPANY SDN BHD (Company no. 10196-V) having our business address at Lot 1-17, Taman Perindustrian Subang Utama, Jalan SU4, 40300 Shah Alam, Selangor Darul Ehsan trading as https://shoponline.nipponpaint.com.my.
The content of terms and conditions may be modified by Nippon Paint without prior notice. By using our website, you agree that it is your responsibility to always monitor changes in our website. You agree not to modify the information or materials from our website in any way. We reserve the right, without prior notice, to limit the order quantity of an order on any product, to cancel any order at any time, and/or to refuse service to any customer. Nippon Paint will take immediate action against the offender(s), for violating or breaching any rules & regulations stated in the terms and conditions.
We are the manufacturer. All products sold through our Site are genuine, quality assured products.
We do our best to display accurate images, text, videos and other medias of products sold through Nippon Paint’s Site. Such information may occasionally be inaccurate, incomplete or out of date. We make no representation as to completeness and accuracy of any such information. For example, products may be unavailable, may have different attributes than those listed, or may have different price than what is stated on the site. In addition, we may make changes in information about price and availability without notice. The features, contents, specifications, and prices of the products displayed at the website are subject to change at any time without notice.
The colour shades displayed on this Site are indicative and are not precise representations of the actual paint colours. Colour shades may differ due to colour calibration of individual’s computer or device. Colour shades are best viewed on the printed colour cards which is available for request on our Site and our authorized dealer outlets.
Price of goods and/or services stated in our Site are in Malaysian Ringgit. The price displayed excludes delivery charges and any applicable good & services tax. Pricing for products are in RM currency and is non-negotiable. Prices published on our website may be different from prices quoted in authorized Nippon Paint dealer’s physical, e-commerce stores and marketplaces ie Lazada, Shopee, etc.
All payments have to be made through the iPay88 payment gateway linked to our shopping cart. No cash on delivery is accepted for both self pick-up and delivery options. Payments shall not be deemed made until full amount of funds have cleared. No cash refund is offered. Transactions for cancelled orders cannot be reversed. Prices and delivery rates are subject to change without notice but changes will not affect orders that have already been accepted.
Cut-off time for an order is at 11:00am local MY time. Orders received (upon successful payment) BEFORE the cut-off time can be processed within the same working day. Orders received (upon successful payment) AFTER the cut-off time will be processed on the next working day.
COMMENTS AND FEEDBACKS
All comments and feedbacks to and through shoponline.nipponpaint.com.my will remain as Nippon Paint’s property. User shall agree that there will be no comment(s) submitted to the shoponline.nipponpaint.com.my that will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). The user shall agree and acknowledge that there will not be content of unlawful, abusive, or obscene material(s) submitted to the Site. User shall be self-responsible and liable for any comment or content made.
User shall agree that Nippon Paint may send newsletters regarding the latest news/ products/ promotions and any other relevant marketing articles/contents through email to the user.
LINK TO OTHER SITES
Any access link to third party sites is at your own risk. Shoponline.nipponpaint.com.my will not be related or involved to any such website if the user’s content/product(s) got damaged or loss have any connection with third party site.
You or we may suspend or terminate your account at any time, for any reason or for no reason. We reserve the right to change, suspend, or discontinue all or any aspect of the online services at any time without notice.
We make shopping at Nippon Paint easy and convenient for you, providing you with two (2) types of delivery mode for you to select from: A. Home Delivery – rates apply B. Self Pick-Up – no charges Nippon Paint aims to deliver the goods in between 3-7 working days. Shipping service is only available nationwide except for Labuan and restricted NO-delivery areas. Natural disaster, accident and other unexpected case ie Movement Control Order by the Government are excluded in estimation.
SHIPPING POLICY – (A) HOME DELIVERY
The shipping cost shown for an individual item reflects what you can expect to pay if the item is shipped alone. An order with multiple items typically receives a volume-shipping discount hence your total shipping cost may be lower that the sum of individual ship charges appearing in your cart. Your actual shipping cost will automatically calculated on the shipping page of checkout. There will be no shipping charges if you choose Self Pick-up option from our partner dealer stores. If there are any changes in the delivery address / contact details made between submission of order and delivery date, customers are to update Nippon Paint at least 24 hours prior to delivery via email at firstname.lastname@example.org. It is advisable to place your order 2 weeks in advance of festive periods such as Hari Raya, Chinese New Year, Deepavali, Christmas, etc.
SHIPPING POLICY – (B) SELF PICK-UP
All orders of Self Pick-Up will not be charged any shipping or handling fees. Your order will be ready within 3-5 working days after the order has been placed successfully and payment has been confirmed. Please note that you CANNOT change the outlet to collect your order after the order has been confirmed. You will be notified by email when your order is ready. You are required to bring along your confirmation email when you want to collect your order at the location you have selected upon check out. Both softcopy or printed copy can be accepted for authentication purposes. Should the purchaser is unable to self-collect the order at the selected outlet, the purchaser can entrust a family member or friend to collect the order. The entrusted person MUST present the confirmation email to a representative at the selected outlet. The order should be collected within 7 working days after it has been successfully deemed ready. Should no one be available to collect the order, the order may be forfeited after the stipulated time given. Therefore, we will NOT refund you any amount that you have spent on your order.
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